Tuesday, December 04, 2007

Fear not.

Originally uploaded by cbcyr
I'm still here!
Today I am taking the day off from work to Christmas shop. No fake french accent, no Bumble, no fun.

I wore my badge with pride today. I just got off the phone with the evil empire that is WalMart:
me: hi, I was there this morning and I'm pretty sure one of my bags didn't make it in my cart.
nasty customer service girl: uh huh
me: um, it had blah, blah, blah in it
nasty customer service girl:: yeah
me: do you have it?? (annoyed now)
nasty customer service girl: yeah
me:: good! Gee, you'd think when someone is paying $400 for an order the cashier would go that extra mile and make sure you have all your bags.
nasty customer service girl who is chatty now: well you'd think that if someone is paying $400 for an order they would make sure they have all their bags. (I just know her head was going side to side)
me: um, can I speak to your store manager?
nasty customer service girl: CLICK!
UGGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!! I went through a half hour of trying to reach this guy. At one point a young guy picked up the phone pretending to be the store manager. I asked what his name was and he said, "CSS". I screamed, "Your mother named you CSS??? That's your title not your name, kid!" I want to speak to the store manger NOWWWWWWWW!!
CSS told me that the manager was too busy working to speak to me.
Long story short...I finally got him and screamed at him for 8 minutes and I feel better. The bumble needs to go pick up my bag because I fear for my life now.


Junie Moon said...

I'm so sorry about your horrid experience with WalMart and can certainly understand your fury and exasperation. Customer service in most large stores have really gone downhill and ought to change their name to Bumble Service. I love the button!

Rebekah said...

I can not believe that. Wait yes I can it is a large corporation they do not care to much.

debbie said...

It's your own fault you know....You assumed they give a shit! She probably had your bag ready to shove into her big designer bling bag. You ought to bring her a button!

beki said...

My god! That sounds horrible. Wal-Mart sucks.

KristenMary said...

What a couple of brats!!! I hope the manager was at least nice to you. Ug!

Stitchado said...

yeah... i just stay away from that place unless is my very last resort, sorry you had such a bad experience... the CSS part cracked me up though :)))))

Sarah N. said...

I call it Walfart for a reason!! I once had an employee from the auto department flip me off in the parking lot because HE was late for work and I was in his way! Yes - his manager heard all about that one!

Hope you day got better!

loves2experiment said...

Gah. There's no excuse for their behaviour! You go girl!

Carol said...

Thanks for your support, friends! Believe me, if my budget wasn't so squeaky tight I would vow to never cross their doors again. They lure us broke moms in with their lower toy prices. I need to start factoring in the dollar to grief ratio at some point...damn them.

Marietta said...

i totally get the lure of the cheap at the walmart - and I HAVE THAT PIN!!! love that pin! i wear it at work when things are geting very stressful

Marietta said...
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